Privacy Policy

1.1 Registration Data. When you create an account on 7c7777, we collect the personal information you provide during the registration process. This includes your full legal name, date of birth, email address, mobile phone number, and the country and city of your residence (e.g., Dhaka, Chittagong, Sylhet, Khulna, or elsewhere in Bangladesh).

1.2 Identity Verification Data. To comply with our Know Your Customer (KYC) obligations and to verify your age (21+), we may collect copies of identity documents such as your National Identity Card (NID), passport, or utility bills. These documents are processed securely and retained only for as long as required by applicable regulations.

1.3 Financial Data. When you make a deposit or request a withdrawal, we collect payment information necessary to process the transaction. This may include your bKash, Nagad, Rocket, or Upay account reference, or Visa/Mastercard card details (where applicable). We do not store full card numbers on our servers — card data is processed by our payment provider using tokenisation.

1.4 Technical Data. We automatically collect certain technical data when you visit 7c7777, including your IP address, browser type and version, device type, operating system, screen resolution, and session duration. This data is used to ensure platform security, detect fraud, and improve user experience.

1.5 Behavioural Data. We track how you interact with the platform, including which games you play, the duration of your sessions, your betting patterns, and the features you use. This data helps us personalise your experience, detect problematic gambling patterns, and fulfil our responsible gaming obligations.

1.6 Communications Data. When you contact our customer support team by email or live chat, we retain records of those communications, including the content of your messages and any attachments you provide. This data is used to resolve your query and improve our support services.

2.1 Service Delivery. The primary purpose for which we collect your personal data is to provide and operate the 7c7777 platform, including account management, game access, transaction processing, and customer support. Without this data, we cannot deliver our services to you.

2.2 Identity Verification & Fraud Prevention. We use your personal and financial data to verify your identity, confirm your age (minimum 21 years), prevent duplicate account creation, and detect and prevent fraudulent activity, money laundering, and other illegal conduct.

2.3 Legal & Regulatory Compliance. We process certain data as required by applicable laws and regulations, including anti-money laundering (AML) obligations, which may require us to retain financial transaction records for a defined period.

2.4 Responsible Gaming. We use behavioural data to identify patterns that may indicate problem gambling. Where such patterns are identified, we may reach out to you to discuss responsible gaming tools available on your account, including deposit limits, cooling-off periods, and self-exclusion.

2.5 Platform Improvement. We analyse aggregated and anonymised usage data to understand how players interact with 7c7777, identify technical issues, test new features, and improve the overall quality and performance of the platform.

2.6 Marketing Communications. With your consent, we may use your email address or mobile number to send you information about promotions, bonuses, and new games on 7c7777. You may withdraw your consent and opt out of marketing communications at any time by updating your account preferences or contacting [email protected].

3.1 Contract Performance. We process your registration data, financial data, and behavioural data because it is necessary to perform the contract we have with you — namely, the Terms & Conditions you agree to when registering on 7c7777. Without this processing, we cannot provide the services you have signed up for.

3.2 Legal Obligation. Certain processing activities are required by law, including KYC identity checks, transaction record-keeping for AML purposes, and age verification. We carry out these activities to comply with our legal obligations.

3.3 Legitimate Interests. We process technical and behavioural data on the basis of our legitimate interests in operating a secure, fraud-free, and compliant platform. We have assessed that these interests do not override your fundamental data rights.

3.4 Consent. Where we send you marketing communications or place non-essential cookies on your device, we do so only with your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

4.1 We Do Not Sell Your Data. 7c7777 does not sell, rent, or trade your personal data to any third party for their own commercial purposes, under any circumstances.

4.2 Payment Processors. We share necessary financial data with our payment processing partners (including mobile wallet providers such as bKash, Nagad, Rocket, and Upay, and card networks such as Visa and Mastercard) for the sole purpose of processing your deposits and withdrawals. These partners are subject to their own privacy policies and data security standards.

4.3 Game Providers. Where you play games provided by third-party studios (including Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi), limited technical data (such as a session token or player ID) may be shared with those providers to enable gameplay. Game providers do not receive your full name, contact details, or payment information.

4.4 Technology Service Providers. We use trusted third-party technology providers to support platform operations, including cloud hosting, fraud detection, customer support tools, and analytics. All such providers are contractually required to process your data only on our instructions and to maintain appropriate security standards.

4.5 Law Enforcement & Regulatory Authorities. We may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, or where we believe disclosure is necessary to protect the rights, property, or safety of 7c7777, our players, or the public.

5.1 What Are Cookies. Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device, remember your preferences, and collect information about how you use the site. 7c7777 uses cookies and similar tracking technologies (such as local storage and session storage) in connection with the operation of our platform.

5.2 Essential Cookies. We use cookies that are strictly necessary for the platform to function, including session cookies that keep you logged in, security cookies that help us detect and prevent fraud, and cookies that remember your language and display preferences. These cookies cannot be disabled without affecting platform functionality.

5.3 Analytics Cookies. With your consent, we use analytics cookies to understand how players navigate the platform, which features are most popular, and where technical issues occur. This data is aggregated and anonymised and is used solely to improve the platform.

5.4 Managing Cookies. You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling essential cookies may prevent you from accessing certain features of the 7c7777 platform.

6.1 Retention Principle. We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, to provide our services, to comply with legal obligations, or to resolve disputes and enforce our agreements.

6.2 Active Account Data. While your 7c7777 account is active, we retain all account registration data, transaction history, and gameplay records to provide you with continuous access to platform features, to process withdrawals, and to maintain an audit trail of your activity.

6.3 Closed Account Data. Following the closure of your account — whether voluntarily or by 7c7777 — we retain your personal data for a minimum of five (5) years, as required by applicable anti-money laundering regulations and financial record-keeping obligations. After this period, data is securely deleted or anonymised.

6.4 Marketing Data. If you have opted in to marketing communications and subsequently withdraw your consent, we will cease sending marketing messages within 5 business days. We will retain a record of your opt-out preference to ensure we do not inadvertently contact you again.

6.5 Support Records. Communications with our customer support team are retained for a period of two (2) years from the date of the communication, after which they are securely deleted unless they form part of an ongoing dispute or legal proceeding.

7.1 Technical Safeguards. 7c7777 implements a range of technical security measures to protect your personal data, including SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, firewalls and intrusion detection systems, regular penetration testing, and strict access controls limiting data access to authorised personnel only.

7.2 Organisational Safeguards. All 7c7777 staff with access to personal data are trained on data protection obligations and bound by confidentiality agreements. Access to player data is granted on a need-to-know basis only.

7.3 Your Responsibilities. While we take extensive steps to protect your data on our side, the security of your account also depends on the steps you take. You are responsible for keeping your login credentials confidential, using a strong and unique password, and ensuring that your device is free from malware. If you suspect your account has been compromised, please contact us immediately at [email protected].

7.4 Data Breach Notification. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 7c7777 will notify affected players without undue delay, providing details of the nature of the breach, the data affected, and the steps we have taken in response.

8.1 Cross-Border Transfers. In the course of operating the 7c7777 platform, your personal data may be transferred to and processed in countries other than Bangladesh. This may occur, for example, when data is stored on cloud servers hosted in another country, or when data is shared with an international game provider or technology partner.

8.2 Safeguards. Whenever we transfer personal data outside Bangladesh, we take steps to ensure that appropriate safeguards are in place to protect your data. These may include standard contractual clauses, data processing agreements, or transfers to jurisdictions with recognised data protection standards.

8.3 Consent to Transfer. By using the 7c7777 platform and accepting this Privacy Policy, you consent to the transfer of your personal data outside Bangladesh for the purposes described in this Policy, subject to the safeguards described above.

9.1 Age Restriction. 7c7777 is strictly an adult platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21.

9.2 Underage Registrations. If we become aware that a player has registered on 7c7777 and is under the age of 21, we will immediately suspend the account, delete any personal data associated with it, and void any pending transactions. If you believe that a minor has accessed our platform, please contact us at [email protected] immediately.

10.1 Contact Us. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 7c7777, please contact our support team. You can reach us by email at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.

10.2 Policy Updates. We review and update this Privacy Policy periodically to reflect changes in our data practices, legal obligations, or platform features. The most current version of this Policy is always available on the 7c7777 website. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

10.3 Governing Language. This Privacy Policy is written and published in English. In the event of any inconsistency between this English version and any translated version, the English version shall take precedence.