Responsible Gaming

7c7777 is committed to providing a safe, fair, and enjoyable online gaming environment for all eligible players across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, and Rajshahi. We understand that while the vast majority of players gamble responsibly for fun, a small number of individuals may develop problematic patterns. Our responsible gaming programme exists to support every player, whether they simply want to set a personal budget or need immediate help with a gambling problem.

Responsible gaming at 7c7777 is not a checkbox — it is a core part of how we operate. We have built practical tools directly into the platform that give you full control over your gaming activity. We also train our customer support team to identify and sensitively respond to signs of problem gambling. If at any point you feel your gambling is getting out of hand, we strongly encourage you to use the tools described on this page without delay.

Remember: 7c7777 is strictly an adult platform. You must be 21 years of age or older to register and play. We enforce age verification checks on all accounts, and any account found to belong to a person under 21 will be immediately closed.

Problem gambling can affect anyone, regardless of income, background, or experience. It does not always look like what you might expect — many people with a gambling problem continue to function normally in everyday life while struggling privately. The warning signs below are intended to help you reflect honestly on your own gambling habits. If you recognise several of these signs in yourself, we strongly encourage you to use our self-exclusion tools or reach out for support.

Self-exclusion is a voluntary agreement between you and 7c7777 to prevent you from accessing your account for a defined period. It is the most powerful responsible gaming tool available on the platform and is designed for players who feel they have lost control over their gambling. Once a self-exclusion is activated, it cannot be reversed during the exclusion period — this is by design.

Available exclusion periods: 6 months, 1 year, 3 years, or permanent (indefinite). During the exclusion period, your account will be suspended, all marketing communications will be stopped, and you will not be able to deposit, bet, or withdraw (pending withdrawals will be processed normally). If you attempt to create a new account during an active self-exclusion, that account will be closed immediately upon detection.

How to request self-exclusion: Go to your account settings and select "Self-Exclusion" under the Responsible Gaming section, then choose your preferred exclusion duration and confirm your request. Alternatively, email [email protected] with the subject line "Self-Exclusion Request" and our team will process your request within 24 hours.

After a self-exclusion period ends, reactivating your account requires a deliberate cooling-off period and a direct request to our support team. We will not automatically reopen your account at the end of the exclusion. This additional step is intentional — it gives you time to reflect before returning to the platform.

Deposit limits let you control exactly how much money enters your 7c7777 account over a set time period. You can set a daily limit (e.g., ৳500 per day), a weekly limit (e.g., ৳2,000 per week), or a monthly limit (e.g., ৳6,000 per month). These limits apply across all deposit methods — bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Once a limit is reached, your deposit option will be temporarily disabled until the period resets.

Loss limits work similarly but track your net losses rather than deposits. If you set a loss limit of ৳1,000 per week, your betting access is paused once your losses for that week reach ৳1,000 — regardless of how much money remains in your account balance. This is a powerful tool for players who want to maintain a strict weekly entertainment budget.

Lowering a limit takes effect immediately. Increasing a limit is subject to a mandatory 24-hour delay. This cooling-off period is in place to ensure that limit increases are not made impulsively in the heat of a session.

If you feel that gambling has become a problem for you or someone you care about, do not wait. Reaching out early makes a significant difference. Our customer support team at 7c7777 is available to help you activate any responsible gaming tool, answer questions about your account, or simply listen and point you in the right direction.

Beyond the tools available on 7c7777, we encourage players who are experiencing serious difficulties with gambling to seek help from qualified counsellors and support organisations. Speaking to a professional is a sign of strength, not weakness — and it is often the most effective step a person can take.